Customer information require for appointment:
Payment Policy:
Cash:
- Paying cash for any furnitures in store, we offer 10% discount off the purchase price of your order.
- A deposit equal to 10% of the purchase price is required in the store.
- No personal check accepted.
Credit Card:
- We accept credit card both online or in the store.
Standard Terms and Condition of Sales:
- If any merchandise cannot be moved into your house. We do not assume any responsibility.
Cancellation Policy:
- Please understand that the picture in the catalog may vary, for the cancellation policy, they will be charge of a cancellation fee of 12% of the net purchase price for the cancellation of their order.
Delivery Policy:
- Free delivery and assembly up to $300 purchase.
- Under $200 purchase delivery fee will charge $30.
- Under $100 purchase delivery fee will charge $20.
- Customer is responsible for the shipping toll.
Return Policy:
-If you prefer to assemble the furniture by yourself, to ensure a rapid response, it is helpful if you could take pictures and email us the pictures of the damages to the shipped items within 12 hours, and we will work to get a replacement of your product.
-If you are not satisfied with purchase, return merchandise must be within 14days of the delivery date in exchange for a refund, return item must be new and in unused condition, but the customer is responsible for the returned shipping costs and the products must be shipped with insurance to cover any accidents that may happen while shipping back.